The Complete Guide to Conflict Resolution in the Workplace

★★★★★ 4.9 38 reviews

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Management number 231697912 Release Date 2026/06/18 List Price US$7.02 Model Number 231697912
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This invaluable resource shows you why it’s so much more valuable to resolve conflict than it is to eradicate it.People thrive on conflict in most areas of their lives--football games, political debates, legal disputes--yet steer clear from workplace conflicts. However, conflict is a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict.Packed with exercises, case studies, and checklists, The Complete Guide to Conflict Resolution in the Workplace supplies you with:an overview of workplace conflict,diagnostic tools for measuring it,and techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, and more.This authoritative manual also explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Read more

ISBN10 0814417183
ISBN13 978-0814417188
Edition Special Edition
Language English
Publisher Amacom
Dimensions 7.01 x 0.72 x 9.98 inches
Item Weight 1.35 pounds
Print length 354 pages
Publication date May 13, 2002

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